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Terms & Conditions

Effective Date: 3 August 2026

Welcome to GardenPatch. These Terms & Conditions govern your access to and use of the GardenPatch website, including all purchases made through our online store.

By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our website.

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1. About GardenPatch

GardenPatch is an online retailer offering a range of products including, but not limited to:

  • Garden Furniture

  • Plants & Trees

  • Artificial Plants & Artificial Grass

  • Agricultural Equipment

  • Garden Equipment

  • Outdoor Living Products

GardenPatch reserves the right to modify, discontinue, or update its products and services without prior notice.

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2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and current information when placing an order.

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3. Product Information

GardenPatch makes every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product images are for illustrative purposes and may vary slightly from the actual product.

  • Colours may appear differently depending on your device or screen settings.

  • Product dimensions may vary slightly due to manufacturing tolerances.

  • Live plants are natural products, and variations in size, colour, foliage, or appearance are normal.

GardenPatch reserves the right to correct any errors, inaccuracies, or omissions at any time.

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4. Pricing

All prices are displayed in South African Rand (ZAR).

Prices may change without prior notice.

Should a pricing error occur, GardenPatch reserves the right to cancel the affected order and provide a full refund of any payment received or offer the customer the option to proceed with the corrected price.

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5. Orders

Placing an order does not guarantee acceptance.

GardenPatch reserves the right to refuse or cancel any order where necessary, including but not limited to:

  • Product unavailability.

  • Pricing errors.

  • Payment verification issues.

  • Suspected fraudulent activity.

  • Incorrect customer information.

Customers will be notified if an order cannot be fulfilled.

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6. Payments

Payments must be completed using one of the approved payment methods available during checkout.

Orders will only be processed after payment has been successfully received and verified where applicable.

Additional information may be requested for payment verification purposes.

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7. Shipping & Delivery

Shipping is subject to the terms outlined in our Shipping Policy.

Delivery estimates are provided as a guide only and may vary due to factors beyond our reasonable control.

GardenPatch is not responsible for delays caused by couriers, adverse weather, supply chain disruptions, or other unforeseen circumstances.

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8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Customers are encouraged to review the policy before making a purchase.

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9. Warranty

Products supplied by GardenPatch may be covered by a manufacturer's warranty where applicable.

Warranty claims are subject to our Warranty Policy and the manufacturer's warranty terms.

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10. Intellectual Property

All content on the GardenPatch website, including but not limited to:

  • Logos

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Website design

  • Icons

is owned by or licensed to GardenPatch and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

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11. Acceptable Use

When using the GardenPatch website, you agree not to:

  • Use the website for unlawful purposes.

  • Interfere with the operation or security of the website.

  • Attempt to gain unauthorised access to our systems.

  • Upload malicious software or harmful code.

  • Misrepresent your identity or provide false information.

GardenPatch reserves the right to suspend or terminate access where these Terms & Conditions are breached.

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12. Limitation of Liability

To the fullest extent permitted by law, GardenPatch shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the website or products purchased through it.

Nothing in these Terms & Conditions excludes or limits any rights available to consumers under applicable South African law.

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13. Privacy

Your use of the GardenPatch website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

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14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

GardenPatch is not responsible for the content, privacy practices, or services provided by external websites.

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15. Changes to these Terms & Conditions

GardenPatch reserves the right to amend these Terms & Conditions at any time.

Any updates will become effective once published on this website.

Continued use of the website after changes have been published constitutes acceptance of the updated Terms & Conditions.

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16. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website or the purchase of products shall be subject to the jurisdiction of the South African courts.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

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GardenPatch

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Registered Business Address
135 Patricia Road
Sandown, Sandton
Johannesburg, Gauteng 2196
South Africa

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Telephone +27 75 913 1328

Email info@gardenpatch.co.za

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